Terms & Conditions

1. Introduction

  Welcome to our spa booking system. By accessing or using our services, you agree to comply with the following terms and conditions. Please read them carefully before making a booking.

2. Booking Process

  All bookings must be made through our online booking system. You will be required to provide valid personal details, including your full name, contact information, and preferred treatment details.

3. Appointment Confirmation

  Once your booking is confirmed, you will receive a confirmation email with your appointment details. Please ensure the accuracy of your booking details, as any changes may require rescheduling.

4. Cancellations and Modifications

  We understand that plans can change. If you need to cancel or modify your booking, please do so at least 24 hours before your scheduled appointment to avoid a cancellation fee.

5. Payment

  All payments for spa services must be made at the time of booking. We accept various payment methods, including credit cards and online payment systems. Your booking will not be confirmed until payment is processed successfully.

6. Arrival Time

  Please arrive at least 15 minutes prior to your scheduled appointment time. Late arrivals may result in a shortened treatment time or a rescheduling of your appointment.

7. Health and Safety

  It is your responsibility to inform us of any health conditions or concerns prior to your appointment. Certain treatments may not be suitable for individuals with specific medical conditions. We reserve the right to refuse service if we believe a treatment is unsafe for you.

8. Privacy and Data Protection

  We are committed to protecting your personal information. Any data collected during the booking process will be used solely for the purpose of booking, processing payments, and providing the services you requested. For more details, please refer to our Privacy Policy.

9. Liability

  While we take every precaution to ensure the safety and well-being of our clients, we are not liable for any injuries, accidents, or loss of personal property that may occur during your visit to the spa.

10. Governing Law

  These terms and conditions are governed by the laws of [Your Country/State]. Any disputes will be resolved in the appropriate courts within this jurisdiction.

11. Amendments to Terms

  We reserve the right to update or amend these terms and conditions at any time. Any changes will be posted on this page, and your continued use of our services will be deemed acceptance of those changes.